Policies

1. Age requirements

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• Children under the age of 16 must be accompanied by an Adult in the massage room. For those between 16-18 an adult must come in to sign the intake form.

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2. Arrival Time

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• Each client will be asked to fill out a brief intake form upon arrival. We encourage you to arrive 5-10 minutes prior to the start of your appointment time. If you are more than 5 minutes late, this could impact the length of your appointment.

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3. Cancellation

 

• While we will never charge you a fee for cancelling or not showing up to a scheduled appointment, if you are unable to make an appointment we encourage you to contact us at 843-955-8629 to reschedule or cancel.

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4. Tardiness

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• If you are 15 minutes late to your appointment, it will be considered a no-show and your appointment will be cancelled.

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5. Medical Conditions

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• Clients are responsible for informing the therapist of any health or medical conditions, allergies, or injuries before the massage.

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6. Professional Boundaries

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• Inappropriate behavior or comments will not be tolerated. Any such behavior will result in immediate termination of the session, and the client will be liable for the full session fee.

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7. What We Use

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• We use a hypoallergenic nut free oil for our massages that is fragrance free and vegan. We also offer the alternative of Coconut Oil Serum which is a $10 add on.

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8. Client Comfort

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• Clients should communicate their preferences regarding pressure, temperature, and any discomfort during the massage.

• It is the clients’ responsibility to stop the session and address their concerns and modifications at any time during the session.

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9. Massage Packages

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• All packages are valid for 12 months after the first massage within the package is used.

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10. Gift Certificates and Online Gift Certificates

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• All gift certificates are final sale and non-refundable. We are not responsible for lost or stolen gift certificates.